FAQs
Care of the natural silk scarf
To maintain a natural silk scarf, here are some basic tips
- Washing : Wash your scarf by hand with cold or lukewarm water and a specific product for delicate laundry. Avoid detergents with bleaching agents to avoid altering the colors. After washing, gently wring the scarf in a terry towel without wrinkling it.
- Drying : Dry the scarf flat on a dry terry towel. Do not hang it on a hanger or in the dryer, as this may distort or stretch the fabric. Also avoid exposing it to the sun to preserve its shine.
- Ironing : Iron at low temperature, ideally while the scarf is still damp. Start from the wrong side and avoid ironing the seams too hard. If necessary, finish with a light iron on the right side.
Storing an Anturelle Silk Scarf
How do I store and store my scarf(s)?
To properly store and store a silk scarf, here are some tips:
- Fold the scarf gently and avoid pulling it too tightly so as not to crease it.
- Store your scarf(s) in a drawer or jewelry box lined with clean fabric to protect it from dirt and damage.
- Avoid storing it in a humid place or in direct contact with sunlight, as this may alter the colors and texture of the silk.
- If you have several scarves, you can also hang them on a rope or use round hangers specially designed for scarves.
- For added protection, you can also use fine mesh laundry bags if you need to store them in a place where they might be exposed to other clothing or items.
Deliveries
Receive my package
Once the order is placed, it is shipped within 3 working days. Delivery times then apply.
Metropolitan France – Free Delivery:
Delivery time: Colissimo Domicile, average delivery time 2 working days. In the event of reshipping a package due to a customer failure (e.g. a package at a relay point not collected in time or an incomplete address provided) , the customer must pay the actual delivery costs .
International – Free Delivery from 200€ of purchase
Lead time: EU, average lead time 3-5 days; International, average delivery time 3-9 days.
NB: These deadlines may be extended during the holiday period. You receive your tracking number by email at the time of shipment.
Tracking control
You are informed by email